Anyone who runs a restaurant knows that a reliable booking system is only as good as the access you have to it. Now Book It is a reservation platform used by venues worldwide, but getting into the right portal can feel confusing when you’re juggling admin tasks and floor service. This guide shows you exactly how to log in across the different Now Book It portals and what to do when the page just won’t load.

Login portals: 3 · Platforms: Web, Mobile web, Admin · Forgot password option: Yes · Official domain: nowbookit.com

Quick snapshot

1Confirmed facts
2What’s unclear
  • Whether a native mobile app exists (current login is mobile web) (Now Book It Mobile Restaurant Diary)
  • Admin portal availability in regions outside of Australia (Now Book It Mobile Restaurant Diary)
  • Exact password reset flow depends on email delivery speed (Now Book It Mobile Restaurant Diary)
3Login portals
4What’s next

Three distinct login portals exist, each serving a different restaurant role. The admin dashboard handles reservations, the mobile diary is for floor staff on the go, and the demo environment lets you test features without affecting live data.

Feature Detail
Official website nowbookit.com
Admin login URL admin.nowbookit.com (Now Book It Admin)
Mobile login URL mobile.nowbookit.com (Now Book It Mobile Restaurant Diary)
Demo portal admin-demo.nowbookit.com (Now Book It Demo Admin)
Forgot password option Yes, on all portals
Troubleshooting guide kb.nowbookit.com/knowledge/troubleshooting-login-issues-admin-portal-restaurant-diary (Now Book It Knowledge Base)

How do I log in to Now Book It?

What is the Now Book It login URL?

You access the admin portal at admin.nowbookit.com (Now Book It Admin). The mobile restaurant diary lives at mobile.nowbookit.com (Now Book It Mobile Restaurant Diary). Both require the same email and password you used when your restaurant first signed up. A separate demo environment at admin-demo.nowbookit.com (Now Book It Demo Admin) lets you explore features before committing.

How do I log in to Now Book It as an admin?

  • Open your browser and go to admin.nowbookit.com (Now Book It Admin).
  • Enter the email address registered with your Now Book It account.
  • Type your password and click Sign In.
  • If you see a Forgot Password? link, use it if you cannot remember your password (Now Book It Demo Admin shows a similar prompt).

How do I log in to Now Book It on mobile?

  • Visit mobile.nowbookit.com (Now Book It Mobile Restaurant Diary) on any smartphone browser.
  • Use the same email and password as your admin login.
  • The interface is optimised for touch screens so you can check reservations while walking the floor.
The upshot

Using the wrong URL is the most common login mistake. Bookmark the exact portal for your role – admin for back-of-house, mobile for waitstaff – to save time during service.

Bottom line: Now Book It separates access by function. Admin users manage bookings at admin.nowbookit.com; floor staff use mobile.nowbookit.com. Both portals ask for the same email/password and include a password recovery link.

How do I reset my Now Book It password?

How do I change my Now Book It password?

You can change your password from the login screen. The demo portal at admin-demo.nowbookit.com (Now Book It Demo Admin) displays a “Have you forgotten your password?” prompt that initiates the flow (Now Book It Demo Admin).

  • Click the Forgot Password? link on any login page.
  • Enter the email address associated with your Now Book It account.
  • Check your inbox for a password reset email within a few minutes.
  • Follow the instructions in the email to create a new password, then log in normally.

What to do if I forget my Now Book It password?

The process is the same as above. If the reset email does not arrive, your organisation’s administrator may have disabled self-service password reset. Microsoft support documentation notes that if an admin has not enabled self-service password reset, users will see a “Contact your administrator” message instead of the reset screen (Microsoft Support account documentation). Contact your restaurant’s Now Book It account administrator for help.

“If an administrator has not enabled self-service password reset, users will see a ‘Contact your administrator’ link instead of the reset screen.”

Microsoft Support (password reset documentation)

Why this matters

Password reset failures often stem from admin permissions, not user error. If the email never arrives, the fix is a call to the person who manages your Now Book It account – not a browser refresh.

Bottom line: Now Book It’s password reset uses email verification. Self-service works when enabled; otherwise, your admin must intervene. Always check your spam folder first.

How do I use the Now Book It mobile app?

Is there a Now Book It mobile app?

As of the current site, Now Book It does not offer a downloadable native app from Apple’s App Store or Google Play. Instead, the mobile experience runs through mobile.nowbookit.com (Now Book It Mobile Restaurant Diary) – a fully responsive web wrapper. This means you get the same functionality without installing extra software. For more information on delicious pies, check out this Chicken Mushroom Pie Mistakes.

How do I log in to Now Book It on my mobile device?

  • Open Safari, Chrome, or your default browser on the phone.
  • Navigate to mobile.nowbookit.com (Now Book It Mobile Restaurant Diary).
  • Enter your registered email and password, just as you do on the admin portal.
  • The dashboard shows upcoming reservations, guest counts, and table status in a mobile-friendly layout.

The implication: staff can swap between the admin desktop and the mobile diary seamlessly because credentials are shared across portals.

How do I access Now Book It admin and diary?

What is the Now Book It admin login?

The admin portal at admin.nowbookit.com (Now Book It Admin) is the central hub for restaurant managers. From here you can create and modify reservations, set opening hours, manage staff accounts, and view daily reporting. The welcome text confirms that signing in grants access to the full admin dashboard (Now Book It Admin).

How do I use Now Book It diary?

  • After logging in to admin.nowbookit.com, click on the Diary tab in the navigation.
  • The diary displays all table bookings for the current day, with filters for date, party size, or time.
  • Drag and drop reservations to reassign tables, or click on a booking to view guest details.
  • Mobile staff can access a read-only view through mobile.nowbookit.com (Now Book It Mobile Restaurant Diary) to see the day’s bookings without editing.

“The first basic login fix recommended by Now Book It is to close the current browser tab, open a new tab, manually enter admin.nowbookit.com, and try signing in again.”

Now Book It Knowledge Base (troubleshooting guide)

The trade-off: the admin dashboard offers full control but requires a desktop browser for best usability, while the mobile diary is convenient for quick checks during service.

What to do if I can’t log in to Now Book It?

Why can’t I log in to Now Book It?

Most login issues fall into a few categories. According to the Now Book It Knowledge Base (troubleshooting guide), the top causes are:

  • Incorrect email or password: Double‑check for typos, especially if you use a work‑assigned email.
  • Expired browser session: Close the tab, open a fresh one, and manually type the correct URL (Now Book It Knowledge Base).
  • Stale browser cache: Clear cached images, cookies, and site data – instructions are provided for Chrome, Safari (Mac), and Microsoft Edge (Now Book It Knowledge Base).

How do I contact Now Book It support for login issues?

If the troubleshooting steps above fail, Now Book It advises you to contact support directly (Now Book It Knowledge Base). There is no public support phone number, but the admin portal includes a support link once you are logged in. Alternatively, reach out to your restaurant’s account manager if one was assigned during onboarding.

What to watch

If you cannot access the admin portal at all and have no alternate login, ask your venue’s primary account holder to reset your password or check whether your account has been disabled. Do not create a second account without approval – it can cause data duplication.

Confirmed facts

  • Login requires email and password on all portals (Now Book It Admin)
  • Forgot Password link is present on admin, mobile, and demo pages (Now Book It Mobile Restaurant Diary)
  • Three separate portals exist: admin, mobile, demo (Now Book It Demo Admin)

What’s unclear

  • Whether a native mobile app will be released
  • Admin portal availability outside of Australia
  • Exact password reset email delivery time

For restaurant owners using Now Book It, the takeaway is clear: know the correct portal for your role and always keep your login email handy. The in-house troubleshooting guide at Now Book It Knowledge Base can resolve most problems in under five minutes. For the few issues that persist, contacting your account administrator – rather than fumbling with resets – is the fastest route back to your reservations.

Frequently asked questions

What email do I use for Now Book It login?

Use the email address that was registered when your restaurant set up the Now Book It account. This is typically a work email provided by your manager. If unsure, ask the person who manages your account.

Can I use my phone number to log in?

Now Book It login is email‑based. Phone number is not supported as a login identifier.

How do I log out of Now Book It?

Click your profile icon or name in the top‑right corner of the admin dashboard and select Log Out. On mobile, close the browser tab or tap the logout link at the bottom of the menu.

Does Now Book It support single sign‑on?

There is no indication that Now Book It supports SSO at this time. Login is done via email and password directly on their portal.

How do I update my login email?

You cannot change your own email from the login screen. Contact your Now Book It account administrator to update the email linked to your user profile.

Is Now Book It free to use?

Now Book It is a commercial reservation platform. Pricing depends on the plan your restaurant selects. Contact their sales team for current rates.

How do I contact Now Book It support?

Log in to the admin portal and use the support link inside the dashboard. There is no public phone number listed; email support is handled through the admin system.